Frequently Asked Questions (FAQ's)
Please refer to the FAQs provided below for your query. If you have any additional questions, feel free to contact us at [email protected] or complete the form provided. We are here to assist you professionally.
How do I access the live webinar after making a successful purchase?
Once you've successfully completed your webinar purchase, you will receive a joining link via email approximately 3 to 4 days before the scheduled event. Simply click on the provided link to join the webinar seamlessly and engage in the live session. We look forward to your participation!
How will I know if my registration is successful?
Upon successful registration with www.coursecompliance.com, you will receive a confirmation email within 48 hours of business days. A confirmation email will be sent as soon as the process is complete.
Is special software required for attending the webinar?
No, there's no need to download any software. Upon receiving the email, click the provided link to access the webinar directly without any additional downloads.
Is it possible to pose questions during the webinar?
Certainly, feel free to submit your questions directly to the speaker through the chat option or send them to us at [email protected].
How many days in advance should I inform you about cancellations?
Please notify us 3 days before the event to cancel your participation.
What if I encounter issues while placing an order?
While issues are rare, if you face problems placing an order, contact us via email at [email protected] for assistance or directly to chat option on the website.
How frequently are new courses or webinars added to the platform?
Stay informed about regular additions of new courses and webinars to our platform.
Can I customize a training program for my organization?
Yes, inquire about our corporate training programs and customization options tailored to your organization's specific needs. Contact us at [email protected] for more information.
What payment options does Course Compliance (www.coursecompliance.com) offer besides PayPal?
At Course Compliance, we provide a variety of payment methods to cater to your preferences. While we accept payments securely through PayPal, you can also conveniently use debit/credit cards. During checkout, simply click the PayPal button to choose your preferred payment method, including options such as American Express. Your satisfaction and ease of transaction are our priorities.
Are there group pricing options available?
Certainly, for group pricing, select your product, specify the number of attendees, and email these details to [email protected]. We offer attractive discounts for group purchases. Otherwise, you can purchase directly through the webinar page, just select and increase the number of attendees at the cart.
How does the webinar registration process work?
Registering for our webinars is easy. Choose the program that suits your needs and complete a straightforward registration form.
What compliance topics do your courses cover?
Currently, we focus on Human Resources and Payroll related webinars. We plan to expand into more categories in the near future.
Is a certificate provided upon course completion?
Yes, you will receive a certificate of completion along with SHRM code for each course or webinar attended.
Do you offer live support during business hours?
Certainly, access live support from our team during business hours for any queries or assistance. Simply submit your name or email ID to start a chat. Rest assured, your data will be kept secure.
Can I access courses on mobile devices or tablets?
Yes, our platform is mobile-friendly, allowing convenient access to courses on various devices.
Is there a refund policy for course/webinar purchases?
Please review our refund policy for detailed information on course and webinar purchase refunds.
If I am registering for someone else but need the invoice in my name, what should I do?
Simply make the purchase using your information. During checkout, include the email or name of the intended participant in the "add a note" section. We will then send the link to them.
Alternatively, you can use your details during sign-up, complete the order, and later log in to your account to update the attendee details associated with your order.