At Course Compliance, we strive to provide high-quality educational courses and content, in forms of virtual sessions, to meet your professional needs. We understand that circumstances may arise that require you to seek a refund for a course purchased on our platform.
- Please review our refund policy outlined below:
Refunds will not be provided if request of refund hasn’t been made before 3 business days of session date or if 15 days have passed since the purchase date.
Once a certificate of completion has been issued for the course, the purchase becomes non-refundable. - Refund Process:
Verification: Our team will review your request and verify the eligibility based on the criteria mentioned above.
Refund Processing: If your request meets the eligibility criteria, refunds will be processed within 1-3 business days using the original method of payment. Please note that processing times may vary depending on your financial institution. - How to Request a Refund:
To request a refund, please contact our customer support team at [email protected] and provide the following information:
Your name and email id (from which you have been registered for a course)
Course name and purchase date
Any supporting documentation
Details to assist in processing the request (Optional) - Course Access after Refund:
Upon the approval of your refund request, access to the course materials will be revoked, and any associated certifications or progress within the course will be nullified.
Need help?
If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team at [email protected]